Privacy Policy

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

The personal data we will collect;

Use of collected data;

Who has access to the data collected;

The rights of Site users; and

The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and

The collection, use, and retention of the data listed in this Privacy Policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

When you visit and use our Site, we may automatically collect and store the following information:

IP address;

Location;

Clicked links; and

Content viewed.

We may also collect the following data when you perform certain functions on our Site:

Email address.

This data may be collected using the following methods:

Email submission forms.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes: Email newsletter, notifications, and SMS alerts or promotional messages.

The data we collect when the user performs certain functions may be used for the following purposes: Email newsletter, notifications, and SMS alerts or promotional messages.

Employees: We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures: We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;

If it is required for any legal proceeding;

To prove or protect our legal rights; and

To buyers or potential buyers of this company in the event that we seek to sell the company.

SMS/Mobile Messaging & CTIA Compliance:

Opt-In: Users may opt-in to our SMS service by providing their mobile phone number and checking a consent box on our website. By opting in, you provide express written consent to receive recurring automated and manual text messages.

Mobile Information: Notwithstanding any other provision in this Privacy Policy, mobile information, including SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency: Message frequency varies based on user interaction and account status.

Help & Support: For additional information or assistance, reply HELP to any mobile message received or contact us at contact@hexgo.com.

Opt-Out (STOP): You can cancel the SMS service at any time. Just reply STOP to any mobile message. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

By opting in, you agree to receive recurring marketing, account, and customer care text messages from HEXGO. These messages may include verification codes, booking confirmations, pricing information, promotional offers, and account-related notifications.

Message frequency varies based on your interaction and account activity. Message and data rates may apply.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message from us. A confirmation message will be sent acknowledging your opt-out. After opting out, you will no longer receive SMS messages from HEXGO.

Help: For help, reply HELP to any message, or contact us at contact@hexgo.com.

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

We maintain administrative, technical, and organizational safeguards to prevent unauthorized access, use, or disclosure of personal data. Access is limited to authorized personnel with a legitimate business need, and employees are subject to confidentiality and data protection obligations.

We do not sell, rent, transfer, or disclose consumer personal data, including mobile numbers and SMS consent records, to any external organizations for any purpose. We maintain access controls, staff confidentiality obligations, and internal data-handling procedures to prevent unauthorized sharing of user data.

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer at the legal entity listed below:

Legal Entity: Hexgo Inc. Email: contact@hexgo.com

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies - Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies - Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

Targeting cookies - Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

Third-Party Cookies - Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Monitor user preferences to tailor advertisements around their interests.

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

HEXGO Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@hexgo.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Consumer personal data, including mobile phone numbers and SMS opt-in and consent records, is never transferred, sold, rented, or disclosed to any external organizations, affiliates, or third parties for marketing, promotional, or any other purpose. This restriction applies in addition to any other information-sharing provisions elsewhere in this Privacy Policy and takes precedence over them where mobile or SMS data is concerned.

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any questions, concerns or complaints, you can contact our privacy officer, Hexgo, at:

contact@hexgo.com