Refunds and Cancellations Policy
Upon payment, you'll gain access to our exclusive proprietary materials and trading software. Please note that all memberships, irrespective of duration, are non-refundable. The only exception is a 7-day risk-free period; you must contact us within 7 days of purchase to discuss your options. Additionally, your account must be in good standing, meaning there should be no unresolved disputes, pending investigations, or violations of our Terms and Conditions.
Cancelling your subscription does not entitle you to a refund. You must reach out and contact us through our Help Center on the website https://hexgo.com/help-center/ or submit a support ticket in our Discord to discuss any refund options. Please note that there will be no reminders, and it is your responsibility to initiate contact and inquire about your options. By proceeding with your purchase, you consent to this policy.
All subscriptions automatically renew unless cancelled. Your billing cycle begins on the day of purchase, and you will be charged on this same day each month or year, depending on your chosen plan.
If you have applied a discount or coupon to your membership, it will expire upon cancellation. Any discounts with specific redemption periods will end according to the coupon terms. Once expired, you will be charged the full price for the next billing cycle if your membership renews.
Cancelling Your Subscription
How to cancel your subscription on whop.
Step 1: Go to -> https://whop.com/hexgo
Step 2: On the top right hand side, Click -> Manage.
Step 3: After the drop down opens, Click -> Manage Membership.
Step 4: Once the window opens, Click -> Cancel Membership.
Step 5: Follow the prompt and enter your cancellation reason.
Step 6: Select -> Confirm Cancelation.
Once cancelled, your subscription will not renew at the next billing cycle. No partial refunds are provided for the remainder of any billing period after cancellation.
Transparency and Acknowledgment
By completing your purchase, you acknowledge that you have read, understood, and agreed to this Refunds and Cancellations Policy. We strongly recommend reviewing this policy and understanding your subscription terms before purchasing.
